Billing Specialist - Remote

Overview

We are seeking a detail-oriented Billing Specialist to join our team in Forest Hill. In this role, you will be responsible for managing billing operations, processing invoices, and maintaining accurate financial records while providing exceptional customer service.

In Short

• Process and generate accurate customer invoices in a timely manner
• Handle accounts receivable functions and payment processing
• Monitor and reconcile billing accounts to ensure accuracy
• Create and maintain detailed billing records and documentation
• Follow up on past due accounts and resolve billing discrepancies
• Respond to customer inquiries regarding billing issues
• Prepare and analyze billing reports
• Coordinate with other departments to ensure billing accuracy
• Maintain customer billing information and update records as needed
• Process credit card payments and other payment methods
• Assist in month-end closing procedures

Requirements

• High school diploma or equivalent required
• Minimum 1 year of billing and accounts receivable experience
• Proficiency in Microsoft Office Suite, particularly Excel
• Experience with billing and accounting software
• Strong mathematical and analytical skills
• Excellent attention to detail and accuracy
• Outstanding organizational and time management abilities
• Strong written and verbal communication skills
• Professional customer service orientation
• Problem-solving skills and ability to work independently
• Knowledge of basic accounting principles
• Ability to maintain confidentiality of sensitive information

Benefits

• Competitive compensation
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Investment from a company that wants you to succeed and thrive