Billing Specialist - Remote

Overview

Join Midi Health, a pioneering company on a mission to bring compassionate, high-quality healthcare to women 40+! We focus on the unique health challenges faced by women in midlife and provide virtual care for perimenopause, menopause, and other common health needs.

In Short

• Contribute to enhancing our revenue cycle management (RCM) and support revenue goals by helping our billing process run smoothly.
• Work with the clinical team to ensure proper insurance coverage and patient understanding of financial responsibilities, optimizing both the patient experience and revenue capture.
• Help us analyze billing data to reduce errors, identify trends, and ensure we’re capturing the most revenue possible.
• Collaborate across functions and vendors to improve billing processes and optimize reimbursement rates.

Requirements

• Availability! Shift time is Mon - Fri, 8AM PST start time (8 hour shift + 30 min unpaid lunch)
• 2-3 years of experience in medical billing and coding.
• 2-3 years of experience in patient accounts receivable (AR) collection.
• Experience with Athena or similar billing platforms, managing billing statements, payment plans, and negotiating balances.
• Familiarity with Zendesk or customer support platforms.
• A strong understanding of medical billing processes, CPT, ICD-10, and HCPCS coding guidelines.
• Telehealth experience strongly preferred!
• An eye for detail and a passion for problem-solving.

Benefits

• Hourly rate: $25/hr, guaranteed 40 hour work week; full-time, non exempt role
• Medical, Dental, Vision Benefits; 401K option after 90 days of service
• Fully remote WFH setting; Midi laptop provided; WFH stipend