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Microsoft 365 Technical Advisor - Nurturing Migrations (German) - Remote

Posted 3 days ago
Customer Service
Full Time
Worldwide

Overview

As a Microsoft 365 Technical Advisor, you will provide migration technical support and advice to customers, helping them maximize their Microsoft 365 subscriptions.

In Short

  • Provide technical support for Microsoft 365 migration.
  • Respond to customer inquiries via chat and phone.
  • Utilize troubleshooting knowledge to resolve issues.
  • Assist customers in understanding Microsoft 365 features.
  • Encourage customers to transition from trial to perpetual subscriptions.
  • Maintain a conducive work environment with required technical specifications.
  • Demonstrate strong consultative skills in a Microsoft 365 environment.
  • Preferred certifications include MVP, MCT, MCSA, MCSE.
  • Device and internet speed requirements must be met.
  • Remote work opportunity with a Fortune 500 client.

Requirements

  • Advisory or technical implementation experience.
  • Broad knowledge of Microsoft 365 technical architecture.
  • Strong consultative skills.
  • Device requirements: Windows 10 Pro, minimum 8 GB RAM, Core i3 processor.
  • LAN connection required; no WiFi.
  • Minimum internet speed of 25 Mbps download.
  • Microphone/headset with noise cancellation required.
  • Webcam compatible with Windows Hello Technology.
  • No third-party antivirus software installed.
  • Available immediately for work.

Benefits

  • Competitive pay.
  • Remote work flexibility.
  • Opportunity to work with a Fortune 500 client.
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