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Microsoft 365 Technical Advisor - Nurturing Migrations - Remote

Posted 21 weeks ago
Customer Service
Full Time
Worldwide

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

  • Provide technical advisory and implementation support for M365 tools.
  • Respond to customer inquiries via chat and phone.
  • Assist customers with M365 web application and feature set.
  • Ensure device and internet requirements are met for remote work.
  • Demonstrate technical drive and relationship-building skills.
  • Advisory or technical implementation experience is required.
  • Strong consultative skills in a Microsoft 365 environment.
  • Certifications like MVP, MCT, MCSA, MCSE are preferred.
  • Experience with RAVE is a plus.
  • Work in a remote environment with a Fortune 500 client.

Requirements

  • Computer not joined to another company’s domain.
  • Windows 10 Pro with latest updates.
  • Minimum 8 GB RAM (16 GB recommended).
  • Core i3 processor (i5 recommended).
  • Minimum 256GB Hard disk (256 SSD recommended).
  • LAN required; no WiFi connections.
  • Minimum 25 Mbps download speed & 10 Mbps upload speed.
  • No 3rd-party antivirus software installed.
  • Teams compliant media devices.
  • Noise-canceling microphone/headset and webcam required.

Benefits

  • Competitive Pay.
  • Remote Work.
  • Opportunity to work with a Fortune 500 client.
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