Microsoft 365 Technical Advisor - Nurturing Migrations - Remote

Overview

The Microsoft 365 Technical Advisor will provide technical support and guidance to customers using Microsoft 365, focusing on migration and maximizing their subscription benefits.

In Short

• Provide technical support for Microsoft 365 subscriptions.
• Respond to customer inquiries via chat and phone.
• Assist customers in understanding M365 tools and features.
• Gather customer insights to enhance usage of M365 products.
• Ensure device and environment meet technical requirements.
• Maintain strong consultative skills in a Microsoft 365 context.
• Handle technical implementation questions effectively.
• Build relationships with customers and partners.
• Work remotely with competitive pay.
• Collaborate with freelancers and support teams.

Requirements

• Experience in advisory or technical implementation.
• Strong knowledge of Microsoft 365 architecture.
• Expertise in Microsoft migrations is essential.
• Certifications like MVP, MCT, MCSA, MCSE preferred.
• Device must meet specified hardware requirements.
• Minimum internet speed of 25 Mbps required.
• No third-party antivirus software installed.
• Teams compliant media devices needed.
• Noise-canceling microphone/headset required.
• Webcam compatible with Windows Hello Technology preferred.

Benefits

• Work with a Fortune 500 client.
• Competitive pay structure.
• Remote work flexibility.