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Microsoft 365 Technical Advisor - Nurturing Migrations - Remote

Posted 2 days ago

Overview

The Microsoft 365 Technical Advisor will provide technical support and guidance to customers using Microsoft 365, focusing on migration and maximizing their subscription benefits.

In Short

  • Provide technical support for Microsoft 365 subscriptions.
  • Respond to customer inquiries via chat and phone.
  • Assist customers in understanding M365 tools and features.
  • Gather customer insights to enhance usage of M365 products.
  • Ensure device and environment meet technical requirements.
  • Maintain strong consultative skills in a Microsoft 365 context.
  • Handle technical implementation questions effectively.
  • Build relationships with customers and partners.
  • Work remotely with competitive pay.
  • Collaborate with freelancers and support teams.

Requirements

  • Experience in advisory or technical implementation.
  • Strong knowledge of Microsoft 365 architecture.
  • Expertise in Microsoft migrations is essential.
  • Certifications like MVP, MCT, MCSA, MCSE preferred.
  • Device must meet specified hardware requirements.
  • Minimum internet speed of 25 Mbps required.
  • No third-party antivirus software installed.
  • Teams compliant media devices needed.
  • Noise-canceling microphone/headset required.
  • Webcam compatible with Windows Hello Technology preferred.

Benefits

  • Work with a Fortune 500 client.
  • Competitive pay structure.
  • Remote work flexibility.

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