The Microsoft 365 Technical Advisor will provide technical support and guidance to customers using Microsoft 365, focusing on migration and maximizing their subscription benefits.
In Short
Provide technical support for Microsoft 365 subscriptions.
Respond to customer inquiries via chat and phone.
Assist customers in understanding M365 tools and features.
Gather customer insights to enhance usage of M365 products.
Ensure device and environment meet technical requirements.
Maintain strong consultative skills in a Microsoft 365 context.