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M365 Technical Advisor (French) - NPP - Remote

Posted 63 weeks ago
Customer Service
Full Time
Worldwide

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for French-speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

  • Provide technical support and advice to French-speaking customers.
  • Gather insights and detect bugs through customer interaction.
  • Help in crafting readiness materials and guidelines for new products.
  • Work 40 hours per week, Monday to Friday.
  • Collaborate with a multinational technology company.
  • Support customers in your language community.
  • Competitive hourly rates and timely payments.
  • Join a community of passionate M365 professionals.
  • Opportunities for growth in the tech field.
  • Background check required for contract.

Requirements

  • At least 2 years of experience in Microsoft 365 administration or support.
  • Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, and more.
  • Fluency in French and English.
  • Outstanding customer service and active listening skills.
  • Technical device requirements for project participation.

Benefits

  • Work with an industry leader in technology.
  • Gain exposure to Microsoft’s New Product Playbook.
  • Competitive compensation and timely payments.
  • Make a meaningful impact in your language community.
  • Join a thriving community of M365 professionals.
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Upwork

Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

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