M365 Technical Advisor (French) - New Product Playbook - Remote

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for French - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

• Insight Gathering & Bug Detection by customer Interaction.
• Content Creation for readiness materials, wikis, Q&A, and guidelines.
• Provide essential technical support and advice to French Speaking customers.
• Deliver premium level of communication and customer service.
• 2-3 years of experience in Microsoft 365 administration or support.
• Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, etc.
• Fluency in French and English.
• Outstanding customer service and active listening skills.
• Device requirements for project engagement.
• Competitive hourly rates and timely payments.

Requirements

• At least 2 years of experience in Microsoft 365 administration, consultancy, or support.
• Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, Office, OneDrive for Business, or Identity Management Solutions.
• Ability to attend to customers in French and English.
• Outstanding customer service and active listening skills.

Benefits

• Work with an Industry Leader.
• Join a Thriving Community of M365 professionals.
• Opportunities for Growth in technology.
• Competitive Compensation.
• Support French Customers.