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M365 Technical Advisor (French) - New Product Playbook - Remote

Posted 13 weeks ago
Customer Service
Contract
Worldwide

Overview

Upwork, in collaboration with a leading American multinational technology company, is looking for French - speaking Microsoft 365 Technical Specialists. This unique opportunity allows you to be at the forefront of Microsoft's New Product Playbook, a suite of revolutionary products set to launch. If you have technical expertise in M365 products and a passion for innovation, we encourage you to apply.

In Short

  • Insight Gathering & Bug Detection by customer Interaction.
  • Content Creation for readiness materials, wikis, Q&A, and guidelines.
  • Provide essential technical support and advice to French Speaking customers.
  • Deliver premium level of communication and customer service.
  • 2-3 years of experience in Microsoft 365 administration or support.
  • Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, etc.
  • Fluency in French and English.
  • Outstanding customer service and active listening skills.
  • Device requirements for project engagement.
  • Competitive hourly rates and timely payments.

Requirements

  • At least 2 years of experience in Microsoft 365 administration, consultancy, or support.
  • Deep understanding of Microsoft Exchange Online, SharePoint Online, Teams, Office, OneDrive for Business, or Identity Management Solutions.
  • Ability to attend to customers in French and English.
  • Outstanding customer service and active listening skills.

Benefits

  • Work with an Industry Leader.
  • Join a Thriving Community of M365 professionals.
  • Opportunities for Growth in technology.
  • Competitive Compensation.
  • Support French Customers.
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Upwork

Upwork is a leading online platform that connects freelancers with clients seeking various services. The company collaborates with enterprise clients to support projects such as AI Large Language Model (LLM) training, focusing on tasks that include prompt writing, translation, data annotation, and content creation. Upwork emphasizes the importance of high-quality work and offers remote opportunities for skilled professionals, particularly those with native language proficiency and advanced degrees.

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