French speaking M365 Technical Support Specialist - Remote

Overview

In this role, you would provide technical support and advice to our customers and help them get the most out of their Microsoft 365 subscriptions.

In Short

• Respond to technical advisory and implementation questions regarding M365 tools.
• Handle requests through chats and phone calls.
• Assist with questions about the M365 web application, domain registration, and Office installation.
• Must have Windows 10 Pro and a conducive work environment.
• Broad knowledge of Microsoft 365 technical architecture is required.
• Strong relationship-building skills are essential.
• Advisory or technical implementation experience is preferred.
• Certifications like MVP, MCT, MCSA, MCSE are a plus.
• Device requirements include specific hardware and software configurations.
• Remote work opportunity with a Fortune 500 client.

Requirements

• Advisory or technical implementation experience.
• Strong consultative skills in a Microsoft 365 environment.
• MVPs, MCTs, MCSAs, MCSEs certifications are highly preferred.
• RAVE experience is a plus.
• Device requirements include Windows 10 Pro, minimum 8 GB RAM, and specific hardware.
• LAN connection required; no WiFi.
• Microphone/headset with noise cancellation is necessary.
• Webcam compatible with Windows Hello Technology is preferred.

Benefits

• Competitive Pay.
• Remote Work.