IT System Administrator - Remote

Overview

The University of Arkansas System is seeking a fully remote IT System Administrator to join our dynamic Information Technology team supporting cloud services, enterprise applications, secure identity management, and system integrations across multiple campuses.

In Short

• Administer Microsoft cloud infrastructure, Windows and Linux servers, and enterprise storage systems.
• Manage identity and access services including Microsoft Entra ID, Active Directory, and Single Sign-On solutions.
• Support enterprise platforms such as Microsoft 365, Workday ERP, and DocuSign.
• Troubleshoot and resolve advanced infrastructure, cloud, authentication, and application issues.
• Create and maintain system documentation, including technical diagrams.
• Collaborate remotely with IT leaders and external vendors.
• Participate in cloud adoption strategies and infrastructure modernization.
• Provide Tier 2/3 escalation support and mentor junior staff.
• Commit to delivering excellent service in a remote work environment.
• Engage in continuous improvement and support academic excellence.

Requirements

• Bachelor’s degree from an accredited institution.
• At least three years of related experience.
• Experience administering Microsoft Azure and Microsoft 365.
• Experience supporting Workday ERP and SnapLogic.
• Industry certifications such as Microsoft Certified: Azure Administrator.
• Knowledge of cloud services and secure networking.
• Strong problem-solving skills.
• Excellent documentation and technical writing abilities.
• Ability to manage multiple projects in a remote environment.

Benefits

• Eligible for benefits.
• Opportunity to work in a dynamic IT environment.
• Engagement in meaningful projects that impact education and research.
• Support for professional development and continuous learning.