IT System Administrator - Remote

Overview

The IT System Administrator position involves supporting customers in the energy sector, managing IT systems, and utilizing new technologies to create tailored solutions.

In Short

• First point of contact for customers via support hotline
• Classify and prioritize incoming requests
• Document every process in the ticket system
• Conduct initial analyses and attempt to resolve issues directly
• Gather important information and escalate complex requests to 2nd-level support

Requirements

• Completed training in IT, ideally with experience in IT customer support
• Strong communication skills and a passion for assisting customers
• Team player with a structured, solution-oriented approach
• Fluent communication in German and English, both written and spoken

Benefits

• Annual salary between 42000 € and 52000 €
• Permanent position directly with the client
• Option to work remotely from home
• Flexible hours and home office options for optimal work-life balance
• Subsidy for company pension and asset-building benefits
• Free charging options for your electric car and bike leasing
• Tax-free voucher card (TicketPlus card) for shopping and leisure activities
• Pool car usage for employees
• Medical health package for your well-being