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IT System Administrator - Remote

Posted 7 weeks ago
DevOps / Sysadmin
Full Time
Germany
42000 - 52000 €/year

Overview

The IT System Administrator position involves supporting customers in the energy sector, managing IT systems, and utilizing new technologies to create tailored solutions.

In Short

  • First point of contact for customers via support hotline
  • Classify and prioritize incoming requests
  • Document every process in the ticket system
  • Conduct initial analyses and attempt to resolve issues directly
  • Gather important information and escalate complex requests to 2nd-level support

Requirements

  • Completed training in IT, ideally with experience in IT customer support
  • Strong communication skills and a passion for assisting customers
  • Team player with a structured, solution-oriented approach
  • Fluent communication in German and English, both written and spoken

Benefits

  • Annual salary between 42000 € and 52000 €
  • Permanent position directly with the client
  • Option to work remotely from home
  • Flexible hours and home office options for optimal work-life balance
  • Subsidy for company pension and asset-building benefits
  • Free charging options for your electric car and bike leasing
  • Tax-free voucher card (TicketPlus card) for shopping and leisure activities
  • Pool car usage for employees
  • Medical health package for your well-being

Translated from German

univativ logo

univativ

univativ GmbH is a project and personnel service provider that offers exciting job opportunities for students and graduates at renowned companies. The company is dedicated to supporting career development and places a strong emphasis on the growth of its employees. With a focus on integrated management systems, univativ collaborates with leading global companies to ensure the highest standards in quality, environment, and safety audits. They provide a dynamic work environment with opportunities for continuous improvement and international collaboration.

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