Front Office Manager - Remote

Overview

The Front Office Manager will oversee the front office environment, manage staff, and ensure efficient operations while maintaining confidentiality of sensitive information.

In Short

• Manage front office staff and operations.
• Supervise hiring, training, and evaluation of staff.
• Oversee scheduling of appointments and meetings.
• Handle departmental financial transactions.
• Maintain electronic records and databases.
• Ensure confidentiality of records and communications.
• Utilize Microsoft Office 365 for various tasks.
• Provide excellent customer service.
• Work collaboratively with a diverse population.
• Maintain a high degree of discretion.

Requirements

• Bachelor's degree in sociology, public administration, management, or related field.
• At least two years of experience in program administration.
• Supervisory experience preferred.
• Customer service experience required.
• Proficiency in Microsoft Office 365.
• Strong communication and interpersonal skills.
• Detail-oriented and organized.
• Ability to multi-task in a high traffic area.
• Critical thinking and problem-solving skills.
• Dependable and punctual.

Benefits

• Health, dental, life and disability insurance.
• Tuition waivers for employees and their families.
• 12 official holidays.
• Immediate leave accrual.
• Retirement programs with university contributions.