Claims Handler (m/f/d) - Remote

Overview

The role involves managing claims processing efficiently while providing excellent customer support, ensuring that clients are handled professionally during claims situations.

In Short

• Handle vehicle or property damage claims independently from intake to settlement.
• Assess causes, plausibility, and extent of damages with sound judgment.
• Authorize compensation payments within your authority.
• Initiate damage management measures like engaging experts independently.
• Reject unjustified claims when insurance coverage is not applicable.
• Communicate effectively with all parties, leveraging expertise and empathy.

Requirements

• Completed training or degree in insurance or legal fields.
• Ideally, initial experience in claims handling.
• Proficient in MS Office.
• Reliable, careful, and negotiable demeanor with analytical and motivated work approach.
• Proficient in German, both spoken and written.

Benefits

• Annual salary between 55000 € and 65000 €.
• Permanent employment directly with the client.
• Opportunity to work 60% remotely from home.
• Attractive compensation including Christmas and vacation bonuses.
• 30 days of vacation, additional leave for longer service.
• Flexible, predominantly mobile working arrangement.
• Intensive and tailored onboarding.
• Internal training and qualification measures.
• Additional benefits such as company pension schemes, bike leasing, employee discounts, and health management programs.