Night Breakdown Claims Handler - Remote

Overview

A fantastic opportunity for a Breakdown Claims Handler to join a modern business providing excellent customer service in claims handling.

In Short

• Answer inbound calls from customers making claims on their policy.
• Assist customers in various situations, including roadside breakdowns and accidents.
• Deliver a high standard of customer care.
• Liaise with recovery agents and other departments.
• Work in a team-focused environment.
• Flexible working hours from 8pm to 7am over 4 nights.
• Competitive salary of £26,650.
• Remote work after training.
• Opportunities for learning and development.
• Join a growing and innovative company.

Requirements

• Strong verbal and written communication skills.
• Empathetic and reassuring demeanor when assisting customers.
• Organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Passion for helping customers.

Benefits

• Competitive salary and benefits package.
• Flexible working and holiday options.
• Pension and enhanced parental leave.
• Discounts on technology, travel, and leisure.
• Volunteering and charity support days.
• Company values innovation and growth.