Patient Accounts Representative - Remote

Overview

The Patient Accounts Representative is responsible for managing financial obligations related to surgeries, ensuring accurate charge capture, and handling billing inquiries.

In Short

• Obtain surgery benefits and collect financial obligations prior to surgery.
• Responsible for accurate and timely charge capture for ambulatory and hospital based services.
• Manage pre-payment plans to include collecting, posting and assigning money.
• Denials follow up on surgery charges and communicate trends to AR Manager.
• Timely follow up and communication of monthly surgery reports.
• Research and resolve insurance overpayments and patient refunds.
• Answer billing and payment related questions.

Requirements

• Minimum of two years’ experience in collections in a physician practice.
• Knowledge of medical terminology, ICD 10 and CPT codes.
• Detail oriented and ability to multi-task in a fast paced environment.
• Strong knowledge of Microsoft Office applications and payer websites.
• Athena experience is preferred.
• Excellent written and oral communication skills as customer service is a major focus.

Benefits

• Comprehensive health benefits.
• Flexible working hours.
• Opportunities for professional development.
• Supportive work environment.