Patient Appointment Scheduler - Remote

Overview

The Patient Appointment Scheduler at Panorama Orthopedics & Spine Center plays a vital role in coordinating clinical appointments for patients and healthcare providers, ensuring excellent customer service and efficient scheduling.

In Short

• Coordinate clinical appointments with providers.
• Provide excellent customer service through scheduling interactions.
• Respond promptly to patient and provider requests.
• Obtain and maintain accurate patient demographic and insurance information.
• Handle computerized patient scheduling effectively.
• Screen customer requirements and take appropriate action.
• Transition between inbound and outbound calls based on volume.
• Adhere to quality and productivity standards.
• Complete other duties as assigned based on patient needs.

Requirements

• High School Diploma or GED.
• 1-3 years of customer service or healthcare experience.
• Knowledge of EHR systems.
• Familiarity with healthcare practices and procedures.
• Ability to type at least 50 WPM.
• Strong interpersonal communication skills.
• Attention to detail and strong organizational skills.
• Ability to multi-task and prioritize effectively.
• Ability to work well in a team-driven environment.

Benefits

• Competitive total compensation package.
• Full benefits package.
• Profit-sharing plan.
• Supportive work environment.
• Opportunity to make a difference in patients' lives.