Local IT Technician - Remote

Overview

The Local IT Technician will support Ubisoft employees in Tokyo and Taiwan, ensuring efficient day-to-day operations and providing technical support.

In Short

• Provide on-site and remote IT support for hardware and software.
• Ensure security best practices for workstations.
• Build and install work environments for new employees.
• Manage meeting room configurations.
• Interact with vendors for hardware repairs.
• Deliver technical training to employees.
• Gather employee satisfaction feedback.
• Manage inventory and asset management.
• Support IT needs for events.
• Collaborate with production studios for IT setups.

Requirements

• Excellent customer service skills.
• Strong communication and organizational skills.
• Ability to make quick decisions.
• Ability to work autonomously in a fast-paced environment.
• Fluent in Japanese and intermediate in English.
• Expertise in PC and laptop support.
• Knowledge of Microsoft operating systems and Office suite.
• Familiarity with networking and cabling.
• 2+ years of experience in technical support.
• College diploma in Information Technology or equivalent experience.

Benefits

• Hybrid work model with flexibility.
• Inclusive work environment.
• Opportunities for professional development.