IT Technician - Remote

Overview

Bridges to Chang is seeking a skilled and proactive IT Technician to join our team in the utilities sector. In this role, you will be responsible for providing technical support to our employees, ensuring that all IT systems and equipment are functioning efficiently. You will handle troubleshooting, repairs, and maintenance of hardware and software, as well as assist in the implementation of new technologies. The ideal candidate will possess strong problem-solving skills, excellent communication abilities, and a passion for technology. This position offers the opportunity to work in a collaborative environment where you can enhance your IT skills while contributing to our mission of driving sustainable change within the community. If you are a motivated individual eager to make a difference through technology, we invite you to apply and become a vital part of Bridges to Chang.

In Short

• Provide technical support to employees regarding computer systems and software applications.
• Troubleshoot hardware and software issues and perform necessary repairs.
• Install, configure, and maintain IT equipment, including computers, printers, and networks.
• Assist in the setup and implementation of new IT projects and technologies.
• Maintain inventory of IT equipment and manage software licenses.
• Educate staff on best practices for using technology and maintaining security.
• Document all support activities and maintain accurate records of issues and resolutions.

Requirements

• Strong problem-solving skills.
• Excellent communication abilities.
• Passion for technology.

Benefits

• Collaborative work environment.
• Opportunity to enhance IT skills.
• Contribute to sustainable change within the community.