Director of Student Success & Data - Remote

Overview

Our client, an e-learning company, is seeking a Director of Student Success & Data to elevate their experiential boot camp programs for professionals. You’ll oversee program operations, enhance student success processes, and support clients in achieving measurable outcomes. This unique role is ideal for a strategic, data-driven thinker & leader who excels at communicating data in visually compelling ways to clients, understands learning success operations at a granular level, thrives in a fast-paced environment, and can lead by example.

In Short

• Analyze program outcomes and present data-driven results & insights to stakeholders
• Lead continuous improvements in student success processes
• Develop and refine strategies to enhance student engagement
• Use Tableau to create visual reports and analyze program data for clients and partners
• Oversee operations and success of learning programs
• Improve online bootcamp program operations and outcomes
• Collaborate across departments to identify levers that can ensure exceptional program delivery
• Ensure program compliance and quality assurance standards
• Monitor and report client feedback and learning success team performance metrics

Requirements

• Bachelor’s degree required
• 3+ years of student success management experience required
• 3+ years of managing e-learning programs for online Edtech companies experience required
• 2+ years of team leadership experience required
• Strong process improvement background in student success operations required
• Advanced Tableau and Google Sheets/Excel skills required
• Proficiency in data analysis and client reporting required

Benefits

• Health, Dental, Vision, PTO, + Company Equity