Technical Documentation Specialist - Remote

Overview

The Technical Documentation Specialist is responsible for developing and maintaining comprehensive documentation for IT processes and ensuring compliance with standards and guidelines.

In Short

• Develop and maintain documentation for IT processes and workflows.
• Ensure adherence to Australian Standards and quality guidelines.
• Manage a central documentation library for version control and accessibility.
• Create visual aids to illustrate complex processes.
• Support onboarding by preparing guides and handbooks.
• Regularly update documentation based on feedback and changes.
• Assist in preparing technical documentation for tenders and submissions.
• Capture documentation related to compliance and risk management.
• Collaborate with teams to standardize document formats.
• Train staff on documentation systems and tools.

Requirements

• Experience in technical writing or documentation.
• Strong understanding of compliance and quality assurance processes.
• Ability to create visual aids and infographics.
• Excellent written communication skills.
• Experience with version control systems.
• Ability to work collaboratively with cross-functional teams.
• Detail-oriented with strong organizational skills.
• Familiarity with IT processes and workflows.
• Ability to gather and incorporate feedback effectively.
• Proficient in documentation tools and software.

Benefits

• Work from home flexibility.
• Opportunity to work with a diverse team.
• Professional development opportunities.
• Access to various resources and tools.
• Supportive work environment.