Principal Solutions Engineer - Remote

Overview

Join us as our next Principal Solutions Engineer on Twilio’s EMEA Communications team, where you will enable our customers to build the future of communications.

In Short

• Lead technical pre-sales relationships and drive technical discovery.
• Propose technical architectures and demonstrate Twilio products.
• Establish trust with customers and provide creative solutions.
• Engage with both technical and non-technical stakeholders.
• Mentor less experienced Solutions Engineers.
• Contribute to the Solutions Engineering community.
• Work autonomously on medium to large projects.
• Participate in architectural decisions and coordinate with other teams.
• Approximately 25% travel to connect with customers.
• Be a hands-on, high-energy problem solver.

Requirements

• 8+ years pre-sales experience with complex technical products.
• Excellent communication and presentation skills.
• Ability to understand customer communications needs.
• Previous software development experience in backend or web development.
• Experience with REST APIs and Telecom.
• Familiarity with sales methodologies.
• Bachelor’s or Master’s degree in a technical discipline.

Benefits

• Competitive pay and generous time-off.
• Ample parental and wellness leave.
• Healthcare and retirement savings program.
• Opportunities for professional growth and development.
• Support for volunteering and community impact.