Principal Solutions Engineer - Crypto - Remote

Overview

Join a team of exceptional leaders and skilled experts to build the leading blockchain wallet infrastructure for the next financial era as a Principal Solutions Engineer with expertise in technical architecture and client-facing solutions.

In Short

• Lead client onboarding to ensure seamless solution adoption.
• Troubleshoot and resolve client issues via chat or calls.
• Collaborate with clients to deploy tailored solutions that meet their needs.
• Create and deliver technical proposals for potential clients, both in writing and on calls.
• Offer post-implementation support and suggest enhancements.
• Gather client feedback to improve products and API documentation.
• Analyze competitors to identify industry trends and opportunities.
• Work with sales teams to plan and close strategic deals.
• Oversee technical aspects of RFPs and RFIs.
• Prepare pre-sales reports by analyzing trends and sales data.

Requirements

• Expertise in technical architecture and blockchain technology.
• Strong client-facing skills and experience in fintech.
• Ability to work under pressure with limited resources.
• Excellent communication and presentation skills.
• Experience in creating technical documentation.
• Proficiency in analyzing sales data and trends.
• Ability to collaborate with cross-functional teams.
• Experience in training sales teams.
• Familiarity with APIs and integration processes.
• Willingness to attend conferences and workshops.

Benefits

• Work in a fully remote environment.
• Collaborate with a team of industry leaders.
• Opportunity to shape the future of blockchain technology.
• Engage in continuous learning and professional development.
• Participate in strategic decision-making processes.