Crisis and Continuity Advisor - Remote

Overview

As a Crisis and Continuity Advisor at Twilio, you will support the development, implementation, and management of the crisis management function, ensuring operational resilience and business continuity.

In Short

• Support the development of a crisis management framework.
• Collaborate with business units to assess operational resilience requirements.
• Lead the design and implementation of business continuity plans.
• Establish metrics to monitor operational resilience initiatives.
• Develop and deliver crisis management simulations and drills.
• Coordinate responses to disruptive events with stakeholders.
• Prepare and present reports on crisis management initiatives.

Requirements

• 5+ years in crisis management and business continuity.
• Strong knowledge of operational risk frameworks.
• Experience leading in a crisis.
• Excellent communication skills.
• Strong analytical and problem-solving skills.
• Exceptional interpersonal skills.

Benefits

• Competitive pay.
• Generous time-off.
• Parental and wellness leave.
• Healthcare benefits.
• Retirement savings program.