Crisis and Continuity Advisor - Remote

Overview

Join the team as our next Crisis and Continuity Advisor, supporting the development, implementation, and management of the crisis management function at Twilio.

In Short

• Support the development and implementation of a crisis management framework.
• Collaborate with business units to assess operational resilience requirements.
• Lead the design and implementation of business continuity plans.
• Establish metrics to measure operational resilience initiatives.
• Develop and deliver crisis management simulations and drills.
• Collaborate with stakeholders for effective response to disruptive events.
• Prepare and present reports on crisis management initiatives.

Requirements

• 5+ years in crisis management and business continuity.
• Strong knowledge of operational risk frameworks.
• Experience in leading during a crisis.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Exceptional communication and interpersonal skills.

Benefits

• Competitive pay.
• Generous time-off.
• Ample parental and wellness leave.
• Healthcare benefits.
• Retirement savings program.