Senior Investigator - Remote

Overview

As a Senior Investigator at Twilio, you will lead complex employee and compliance investigations, focusing on discrimination, harassment, and Code of Conduct cases in the NAMER region.

In Short

• Lead employee and compliance investigations.
• Focus on discrimination, harassment, and Code of Conduct cases.
• Conduct thorough investigative interviews and background research.
• Produce clear investigation reports and documentation.
• Manage investigation case management systems.
• Collaborate with various internal stakeholders.
• Identify and implement corrective action plans.
• Drive improvements in investigation processes.
• Participate in continuous improvement initiatives.
• Proactively identify trends to mitigate risks.

Requirements

• 10+ years of Employee Relations or Investigations experience.
• Experience with employment law principles.
• Strong problem-solving and analytical skills.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.

Benefits

• Competitive pay and generous time off.
• Healthcare and retirement savings program.
• Parental and wellness leave.
• Participation in equity and corporate bonus plans.
• Support for volunteering and donation efforts.