Branch Assistant Manager - Remote

Overview

The Branch Assistant Manager assists the Branch Manager in the efficient overall management and business development of a branch, ensuring policies and procedures align with the Credit Union's objectives.

In Short

• Assist in managing branch operations and business development.
• Provide leadership and supervision to branch team.
• Engage with members to understand their financial needs.
• Process account openings, loan applications, and transactions.
• Monitor budget and ensure financial management.
• Coach team members for improved performance.
• Ensure compliance with regulations and guidelines.
• Participate in community organizations.
• Maintain security and operational procedures.
• Provide excellent customer service to enhance member relationships.

Requirements

• High School Diploma required; Bachelor Degree preferred.
• 5+ years of experience in retail or financial services.
• Strong interpersonal and communication skills.
• Experience in coaching and mentoring employees.
• Knowledge of credit union operations and financial products.
• Ability to work under pressure in a goal-oriented environment.
• Must have NMLS registration.
• Previous sales and lending experience required.
• 2+ years of supervisory experience preferred.
• Detail-oriented and organized with strong PC skills.

Benefits

• No-cost employee medical, dental, vision coverage.
• Paid holidays and Paid Time Off (PTO).
• 401(k) plan with contribution matching.
• Tuition reimbursement.
• Employee Assistance Program (EAP).
• Health & Wellness program.
• Teledoc services.
• Onsite fitness facilities or health club reimbursement.
• Paid community involvement volunteer hours.
• Short and long-term disability benefits.