Product Operations Specialist I - Remote

Overview

TrueML Products is seeking a motivated and detail-oriented Product Operations Specialist I to join our team and help support the performance of our entire Product & Technology organization. In this role, you will be a key part of the operational engine that enables our teams by assisting with process improvements, communication, and metrics.

In Short

• Assist in maintaining and configuring Atlassian products for the Product & Technology organization.
• Support the structure of the organization’s Confluence instance.
• Maintain reference templates and process guidelines.
• Assist in tracking of goals & OKRs.
• Help prepare organizational presentations and updates.
• Support coordination of Product & Technology request intake and triage.
• Ensure a clear flow of information and metrics across the organization.

Requirements

• 0-1 years of relevant experience or strong internship experience.
• Experience with Atlassian products (Jira/Confluence).
• Interest in learning Atlassian automation.
• Exposure to Jira Software, Jira Service Desk is a plus.
• Aptitude for learning basic scripting.
• Strong verbal and written communication skills.
• Self-motivated with an eagerness to learn.
• High attention to detail and thoroughness.

Benefits

• Unlimited PTO.
• Medical benefit contributions in congruence with local laws.