Semi-Senior CPE Endpoint Engineer - Remote

Overview

We are seeking a Semi-Senior CPE Endpoint Engineer to manage, administer, and scale our global fleet of client devices across multiple platforms, including macOS, Windows, ChromeOS, iOS, iPadOS, and Android.

In Short

• Assist in administering and scaling client endpoint devices globally.
• Provide Tier 1 to Tier 2 support for endpoint configuration, software distribution, and patching.
• Collaborate with Service Desk, Infrastructure Ops, and Engineering teams to troubleshoot endpoint-related issues.
• Ensure device connectivity, configuration, and security compliance.
• Work with vendors and third-party services for problem resolution.
• Assist in managing software deployment and automation tools.
• Troubleshoot software installation and deployment issues.
• Support OS image creation, standardization, and deployment processes.
• Assist in reviewing and deploying security patches.
• Monitor and report on endpoint fleet performance.

Requirements

• To be based in São Paulo, Brazil, with a willingness to work on-site three days per week.
• Strong written and verbal communication skills in English are required.
• 3 to 5 years of experience in endpoint management, IT support, or software deployment.
• Experience with WorkspaceONE MDM and Microsoft Intune MDM.
• Hands-on experience with macOS, Windows, iOS, Android, and ChromeOS administration.
• Basic to intermediate knowledge of Group Policy, LDAP, DNS, DHCP, TCP/IP.
• Experience with automation scripting (PowerShell, Python, Bash).
• Strong troubleshooting and problem-solving skills.
• Ability to collaborate with cross-functional teams and external vendors.

Benefits

• Hybrid Model: This role requires top-tier engineers willing to work on-site three days per week at the office, located in one of São Paulo’s major financial districts (Pinheiros).
• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.