We are seeking a CPE Endpoint Engineer to manage, administer, and scale our global fleet of client devices across multiple platforms, including macOS, Windows, ChromeOS, iOS, iPadOS, and Android.

In Short

Oversee the administration and scaling of client endpoint devices globally.
Provide Tier 2 support for software distribution, configuration, and patching services.
Interface with Service Desk and Infra Ops teams to resolve endpoint-related issues.
Ensure connectivity, configuration, and security compliance of all managed endpoints.
Manage and troubleshoot automated software distribution across all supported platforms.
Develop and maintain standard OS images with performance optimizations.
Review and classify security and hotfix patches based on IT policies.
Utilize monitoring and reporting dashboards to track endpoint fleet performance.
Maintain detailed documentation of processes and environment configurations.
Engage with external vendors to support endpoint solutions.

Requirements

To be based in São Paulo, Brazil, with a willingness to work on-site three days per week.
Strong written and verbal communication skills in English.
Experience with endpoint management, software deployment, or IT support roles.
Strong expertise with WorkspaceONE MDM and Microsoft Intune MDM.
Proficiency in managing macOS, Windows, iOS, Android, and ChromeOS.
Experience with Munki, Gorilla, and software packaging/deployment.
Intermediate knowledge of Group Policy, LDAP, Kerberos, DNS, DHCP, TCP/IP.
Ability to write and maintain automation scripts in Ruby, Python, and PowerShell.
Strong troubleshooting skills for endpoint security and configuration issues.
Work closely with cross-functional teams including Service Desk and Infra Ops.

Benefits

Hybrid Model: Work on-site three days per week in São Paulo.
Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD.
Paid Time Off: Policies ensure you have the chance to unwind and recharge.
Work with Autonomy: Manage your time as long as the work gets done.
Work with Top American Companies: Grow your expertise on high-impact projects.