CPE Endpoint Engineer - Remote

Overview

We are seeking a CPE Endpoint Engineer to manage, administer, and scale our global fleet of client devices across multiple platforms, including macOS, Windows, ChromeOS, iOS, iPadOS, and Android.

In Short

• Oversee the administration and scaling of client endpoint devices globally.
• Provide Tier 2 support for software distribution, configuration, and patching services.
• Interface with Service Desk and Infra Ops teams to resolve endpoint-related issues.
• Ensure connectivity, configuration, and security compliance of all managed endpoints.
• Manage and troubleshoot automated software distribution across all supported platforms.
• Develop and maintain standard OS images with performance optimizations.
• Review and classify security and hotfix patches based on IT policies.
• Utilize monitoring and reporting dashboards to track endpoint fleet performance.
• Maintain detailed documentation of processes and environment configurations.
• Engage with external vendors to support endpoint solutions.

Requirements

• To be based in São Paulo, Brazil, with a willingness to work on-site three days per week.
• Strong written and verbal communication skills in English.
• Experience with endpoint management, software deployment, or IT support roles.
• Strong expertise with WorkspaceONE MDM and Microsoft Intune MDM.
• Proficiency in managing macOS, Windows, iOS, Android, and ChromeOS.
• Experience with Munki, Gorilla, and software packaging/deployment.
• Intermediate knowledge of Group Policy, LDAP, Kerberos, DNS, DHCP, TCP/IP.
• Ability to write and maintain automation scripts in Ruby, Python, and PowerShell.
• Strong troubleshooting skills for endpoint security and configuration issues.
• Work closely with cross-functional teams including Service Desk and Infra Ops.

Benefits

• Hybrid Model: Work on-site three days per week in São Paulo.
• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD.
• Paid Time Off: Policies ensure you have the chance to unwind and recharge.
• Work with Autonomy: Manage your time as long as the work gets done.
• Work with Top American Companies: Grow your expertise on high-impact projects.