Junior CPE Endpoint Engineer - Remote

Overview

We are seeking a Junior CPE Endpoint Engineer to manage, administer, and scale our global fleet of client devices across multiple platforms, including macOS, Windows, ChromeOS, iOS, iPadOS, and Android.

In Short

• Provide Tier 1 support for software distribution and endpoint configuration.
• Assist in troubleshooting device connectivity and security compliance issues.
• Work with Service Desk and Infra Ops teams to resolve endpoint-related problems.
• Help document and escalate unresolved issues to senior engineers.
• Assist in deploying and managing software across multiple platforms.
• Troubleshoot basic software installation and configuration issues.
• Support OS imaging and configuration tasks.
• Monitor patch compliance and assist in deployment troubleshooting.
• Assist in maintaining endpoint performance reports and dashboards.
• Collaborate with teams to improve endpoint engineering best practices.

Requirements

• To be based in São Paulo, Brazil, with a willingness to work on-site three days per week.
• Strong written and verbal communication skills in English are required.
• 1 to 3 years of experience in endpoint management, IT support, or software deployment.
• Basic experience with WorkspaceONE MDM or Microsoft Intune MDM is a plus.
• Exposure to macOS, Windows, iOS, Android, and ChromeOS is preferred.
• Foundational knowledge of networking protocols (DNS, DHCP, TCP/IP).
• Willingness to learn scripting and automation (PowerShell, Python, Bash).
• Strong troubleshooting and analytical skills.
• Excellent documentation and communication skills.

Benefits

• Hybrid Model: This role requires top-tier engineers willing to work on-site three days per week at the office, located in one of São Paulo’s major financial districts (Pinheiros).
• Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.
• Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.
• Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.
• Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.