Team Lead Billing & Posting Resolution - Remote

Overview

The Team Lead for Billing & Posting Resolution investigates and resolves billing issues, ensuring customer satisfaction and effective communication with both consumer and commercial clients.

In Short

• Investigates and analyzes billing issues and complaints.
• Negotiates resolutions and documents outcomes.
• Identifies solutions for billing problems.
• Authorizes billing settlements within established limits.
• Adjusts customer accounts as necessary.
• Works within a remote team environment.
• Supports both financial and clinical aspects of healthcare.
• Encouraged to innovate and push boundaries.
• Contributes to delivering quality care in communities.
• Engages with providers and patients effectively.

Requirements

• Strong negotiation skills.
• Experience in billing and customer service.
• Ability to resolve complex issues.
• Excellent communication skills.
• Understanding of healthcare delivery systems.
• Proficient in documentation and reporting.
• Team leadership experience preferred.
• Ability to work remotely and independently.
• Detail-oriented and organized.
• Problem-solving skills.

Benefits

• Flexible remote work environment.
• Opportunities for professional growth.
• Supportive team culture.
• Innovative work that impacts healthcare delivery.
• Competitive salary and benefits package.