Business Operations Manager - Remote

Overview

The Business Operations Manager at Viator will be the operational engine behind our suppliers and partners, focusing on driving performance and improving systems to unlock scalable growth.

In Short

• Own and optimize Salesforce for account managers and leadership.
• Build and maintain dashboards and reports in Salesforce and Tableau.
• Drive QBR readiness by preparing executive-ready insights.
• Collaborate across functions (Sales, Marketing, Product, Finance).
• Support account teams with coaching and troubleshooting.
• 6+ years of experience in Business Operations or Sales Operations.
• Deep experience with Salesforce and analytics tools.
• A builder's mindset and strong bias toward execution.
• Clear communicator with a track record of collaboration.
• Proven ability to translate operational complexity into actionable systems.

Requirements

• 6+ years of experience in Business Operations or Sales Operations, ideally with global scope and a B2B focus.
• Deep hands-on experience with Salesforce, including reporting, data hygiene, and user support.
• Proficiency with analytics tools like Tableau and SQL.
• A builder's mindset and resourcefulness.
• Strong bias toward execution and results.
• Clear communicator and strong collaborator.
• Proven ability to simplify complexity into actionable tools.

Benefits

• Competitive compensation packages.
• Remote-friendly approach to collaboration.
• Flexible schedule and work-life balance.
• Donation matching for charitable contributions.
• Tuition assistance for career development.
• Annual lifestyle benefit.
• Travel perks for employee development.
• Employee assistance program for life challenges.
• Health benefits with competitive premiums.