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Trexo Patient Advocate - Remote

Posted 5 days ago
Customer Service
Full Time
Australia

Overview

Trexo Robotics is enabling mobility by building powered wearable robots. Our first product is a robot for children with movement disorders such as Cerebral Palsy, and it allows kids to walk, in many cases, for the first time in their lives. The device is currently being used by hundreds of families and the best hospitals across North America.

We are constantly working towards building mobility solutions for all. At Trexo Robotics, you will find a flat organization where you can work with highly optimistic, low ego, and exceptionally talented individuals who look forward to solving hard problems.

In Short

  • Trexo is looking for a passionate Patient Advocate to establish its presence in Australia.
  • You will work closely with the Australian distributor to ensure an exceptional experience for families and clinicians.
  • Act as a local point of contact for customers and partners.
  • Support sales activities and coordinate device demonstrations.
  • Assist with customer communications and marketing efforts.
  • This is a remote role involving travel within Australia.
  • Empathetic communicator motivated by helping families access technology.
  • Strong organizational skills and ability to manage multiple priorities.
  • Support marketing events and outreach initiatives.
  • Represent Trexo’s values and mission in all interactions.

Requirements

  • 3+ years of experience in a customer-facing, healthcare, or community engagement role.
  • Excellent communication and relationship-building skills.
  • Comfortable using video conferencing tools.
  • Experience supporting events or marketing activities.
  • Self-starter comfortable working independently and collaboratively.
  • Willingness to travel within Australia.
  • Passion for helping children and families access mobility solutions.

Benefits

  • Work with a mission-driven team.
  • Opportunity to make a difference in the lives of children and families.
  • Collaborative work environment.
  • Flexible work arrangements.
Trexo Robotics logo

Trexo Robotics

Trexo Robotics is a pioneering company focused on enhancing mobility through the development of powered wearable robots. Their flagship product is designed for children with movement disorders, such as Cerebral Palsy, enabling them to walk for the first time in many cases. Trexo's innovative solutions are currently utilized by numerous families and leading hospitals across North America. The company fosters a collaborative and flat organizational culture, where talented individuals work together to tackle challenging problems and create impactful mobility solutions for all.

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