Insurance Counselor I - Remote/Travel

Overview

This vital, patient-centered role provides education and guidance to DaVita patients about health insurance and the implications of different insurance options.

In Short

• Provides education and guidance on health insurance to patients.
• Helps patients understand their insurance options and make informed decisions.
• Requires travel to DaVita clinics in Denver, CO.
• 80% remote work, 20% travel based on patient needs.
• Must build trust and rapport with patients and teammates.
• Conducts insurance education while complying with established parameters.
• Acts as a liaison between patients and various departments.
• Completes insurance assessments for documentation purposes.
• Involves monthly reporting and analysis on patient education metrics.
• Participates in team meetings and training sessions.

Requirements

• High School Diploma or equivalent required.
• Minimum of two years’ experience with Medicare and Medicaid insurance preferred.
• Experience in a healthcare organization preferred.
• Intermediate computer skills required, proficiency in MS Office.
• Valid driver’s license and acceptable driving record required.
• Bilingual/Spanish speaking strongly preferred.
• Must be able to squat, walk, and stand for more than 15 minutes.
• Full vaccination against COVID-19 or a medical/religious exemption required.

Benefits

• Comprehensive benefits including medical, dental, and vision.
• 401(k) match and paid time off.
• Access to family resources and EAP counseling sessions.
• Professional development programs available.
• Benefits begin on the first day of the month following continuous employment.