Head of Travel Experience & Supply - Remote

Overview

As Head of Travel Experience & Supply, you will lead the supply side of our marketplace, managing relationships with local tour operators and ensuring high-quality travel experiences that meet customer demands.

In Short

• Lead the Travel Success Team and manage relationships with Local Tour Operators.
• Set strategic goals and align team priorities with company objectives.
• Oversee travel product strategy and pricing.
• Ensure high-quality customer experience through local partnerships.
• Guide training and community engagement for Local Tour Operators.
• Collaborate cross-functionally with Marketing, Finance, and Tech teams.
• Monitor partner performance and identify commercial opportunities.
• Develop a data-driven approach to operational improvements.
• Support a remote-first work culture.
• Participate in company-wide offsite meetings.

Requirements

• Minimum 8 years’ experience in operations, sales, or account management in the travel sector.
• Proven track record in managing multi-functional teams.
• Experience in remote team management.
• Strong commercial acumen and data-driven decision making.
• Excellent communication skills.
• Ability to work in a fast-paced environment.
• Fluency in English.
• Experience in a two-sided marketplace is a plus.
• German language skills are beneficial.

Benefits

• International team culture supporting growth and learning.
• Modern offices in Berlin or Bristol.
• Fully remote work option in your country of residence.
• Flexible working hours and 26 vacation days per year.
• Yearly company off-sites.