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Customer Service Representative - Remote

Posted 10 weeks ago
Customer Service
Full Time
Bulgaria

Overview

The Customer Service Representative at TransferMate will contribute to the development and expansion of the service ensuring excellent customer service and efficient administration.

In Short

  • Contribute to the development and expansion of the service.
  • Ensure excellent customer service and efficient administration.
  • Handle potential and current client inquiries professionally.
  • Satisfy client needs to the best of the business ability.
  • Engage in speaking with customers.
  • Perform database entry tasks.
  • Resolve issues efficiently.
  • Work within a supportive team environment.
  • Be part of a company recognized as a Great Place to Work.
  • Join a company that has achieved Unicorn status.

Requirements

  • Strong communication skills.
  • Ability to work in a team environment.
  • Experience in customer service is preferred.
  • Proficiency in database management.
  • Problem-solving skills.

Benefits

  • Work in a globally recognized company.
  • Be part of a supportive team culture.
  • Opportunities for professional development.
  • Competitive salary and benefits.
  • Work in a dynamic and expanding industry.
Transfermate logo

Transfermate

TransferMate, a subsidiary of CluneTech, is a global payments provider established in 2010. With a robust network covering over 200 countries and territories, TransferMate has formed strategic partnerships with major banks, fintechs, and software providers, achieving Unicorn status in 2022. The company is dedicated to delivering exceptional experiences for its partners and customers, fostering a supportive team environment recognized as a Great Place to Work in Ireland for nine consecutive years. With 35 offices worldwide, TransferMate operates across more than 100 countries daily, emphasizing compliance, risk management, and regulatory adherence in its operations.

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