Data Analyst - Remote

Overview

The Data Analyst collects and interprets data to help the service take actionable steps to improve performance and meet goals. Their duty includes but is not limited to gathering service statistics and trends, analyze and present it to service stakeholders with the goal of finding ways to improve efficiency, quality and customer experience.

In Short

• Collect and interpret data to improve service performance.
• Gather service statistics and trends.
• Analyze data and present findings to stakeholders.
• Identify ways to improve efficiency and quality.
• Enhance customer experience through data insights.

Requirements

• Experience in data analysis.
• Strong analytical skills.
• Ability to present data effectively.
• Familiarity with data collection methods.
• Understanding of performance metrics.

Benefits

• Opportunity to impact service performance.
• Work with a dynamic team.
• Flexible working conditions.
• Professional development opportunities.