Customer Opinion Research Analyst - Remote

Overview

A Customer Opinion Research Analyst gathers and interprets data on customer satisfaction and customer feedback for the business. As a Customer Opinion Research Analyst, your job duties include collecting customer feedback from multiple sites and platforms, analyzing data, and creating reports in a requested format. Customer Opinion Research Analyst is a role where you efficiently gather customers feedback, you are confident at data gathering, categorization, monitoring, and reporting.

In Short

• Gathers and interprets data on customer satisfaction
• Collects customer feedback from multiple sites and platforms
• Analyzes data and creates reports
• Monitors customer feedback
• Efficiently categorizes feedback
• Provides insights for business improvement
• Works remotely from anywhere within Hungary
• Full-time position
• Service opening hours: Mon-Sun 08:00-17:00
• Confident in data gathering and reporting

Requirements

• Strong analytical skills
• Experience in data collection and analysis
• Ability to create detailed reports
• Excellent communication skills
• Proficient in using data analysis tools
• Detail-oriented and organized
• Ability to work independently
• Knowledge of customer satisfaction metrics
• Familiarity with feedback collection platforms
• Ability to work remotely

Benefits

• Flexible working hours
• Remote work opportunity
• Gain experience in customer research
• Opportunity to influence business decisions
• Collaborate with various teams
• Develop data analysis skills
• Work in a dynamic environment
• Supportive team culture
• Access to training and development
• Competitive salary (not specified)