Customer Success Manager for Golf Driving Range Product - Remote

Overview

An exciting opportunity for an experienced Customer Success Manager to work closely with customers and ensure their success with Trackman Range products.

In Short

• Manage customer success and satisfaction for Trackman Range.
• Assist customers in planning and executing product launches.
• Educate on-site staff on the use of the Range App and Administrative Tools.
• Build a community of operators through events and workshops.
• Conduct regular meetings and updates with customers.
• Provide ongoing communication regarding software updates.
• Train customers post-installation on TMR product aspects.
• Support customers in hosting launch events and initiatives.
• Help with marketing materials and initiatives.
• Lead referral programs for operators.

Requirements

• Experience in customer success or related field.
• Strong communication and interpersonal skills.
• Ability to conduct training and workshops.
• Experience in event management.
• Knowledge of marketing strategies.

Benefits

• Opportunity to work in a growing company.
• Engage with a community of operators.
• Contribute to customer success and satisfaction.