Concierge Australia - Remote

Overview

As a Concierge Australia, you will be the primary point of contact for Tourlane travelers needing assistance or information while traveling in Australia, enhancing their travel experience.

In Short

• Act as the point of contact for travelers in Australia.
• Provide information via call or chat based on customer needs.
• Inform travelers about attractions and local culture.
• Handle introduction and sale of additional activities.
• Scout local experiences during low travel seasonality.
• Collaborate with local travel partners and the Tourlane team.

Requirements

• Local resident in Australia, self-motivated and proactive.
• Experience in customer service or hospitality preferred.
• Adept at sourcing information about tourist attractions.
• Service-oriented mindset to make guests feel valued.
• Good spoken and written English; knowledge of German or French is a plus.

Benefits

• Employment via local contract.
• Annual leave, social contribution, and health insurance.
• 100% remote job.