Head of Community - Remote

Overview

We are looking for an experienced and passionate Head of Community to join our dynamic team. In this role, you will be responsible for building, growing, and managing Tothemoon's global community. You will be the voice of our users, driving engagement and ensuring our community feels supported, heard, and valued.

In Short

• Develop and implement strategies to grow and engage Tothemoon’s global community across various platforms.
• Foster a vibrant and interactive community through regular communication, events, and activities.
• Act as the main point of contact for community members, addressing their questions, concerns, and feedback promptly.
• Produce and curate engaging content that resonates with our community, including blog posts, newsletters, and social media updates.
• Collect and analyze community feedback to inform product development and improve user experience.
• Work closely with marketing, product, and support teams to align community activities with overall business goals.
• Organize and host online and offline events such as webinars, AMA sessions, meetups, and conferences to strengthen community bonds.
• Identify and nurture community advocates and influencers to amplify Tothemoon’s brand and message.
• Track and report on community metrics to measure success and identify areas for improvement.

Requirements

• Proven experience in community management, preferably in the fintech or digital asset trading space.
• Strong communication, writing, and interpersonal skills.
• Understanding of financial markets, digital assets, and the trading ecosystem.
• Proficiency with community management tools and social media platforms.
• Ability to develop and execute community engagement strategies.
• Comfortable working in a fast-paced, remote environment with a global team.
• Enthusiasm for building and supporting a diverse, global trading community.

Benefits

• Be a part of a platform that connects traders worldwide.
• Work with a team that values creativity and innovation.
• Opportunities for professional development and career growth.
• Remote work with flexible hours.
• Join a supportive and inclusive company culture that values trust and collaboration.