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Spanish-Speaking Customer Support Representative - Remote

Posted 18 hours ago
Customer Service
Full Time
Worldwide
60,000 - 70,000 PHP/month

Overview

This position involves assisting patients with their inquiries and appointment scheduling while providing exceptional customer service in both Spanish and English.

In Short

  • Assist patients with appointment scheduling and general inquiries
  • Provide lab results and follow up on authorizations
  • Deliver clear, professional information about clinic services
  • Handle a high volume of calls each shift with empathy and efficiency
  • Earn PHP 60,000-70,000 per month
  • Permanent Work-From-Home- skip the commute and work comfortably from anywhere
  • Meaningful Work- make a difference assisting patients in the healthcare field
  • Career Growth- leadership and advancement opportunities as our global team expands

Requirements

  • Fully equipped WFH setup- fast, stable internet + computer + Chrome browser + headset
  • Advanced fluency in Spanish and English
  • At least a high school graduate
  • 1–2 years of customer service experience preferred
  • Amenable to night shift (12:00 AM – 9:00 AM Philippine time)

Benefits

  • Work from home flexibility
  • Career advancement opportunities
  • Make a meaningful impact in healthcare

T.W.C

TotalCare Walk-In Clinic

TotalCare Walk-In Clinic is a well-established medical group located in Southern California, comprising 25 healthcare providers across 8 locations. The clinic offers a collaborative and team-oriented environment, welcoming physicians of all experience levels. TotalCare prioritizes a balanced work-life schedule, allowing for a hybrid work model that includes both in-person and remote work. The clinic emphasizes patient-centered care with a manageable patient load and provides comprehensive benefits, including competitive salaries, flexible scheduling, and a supportive administrative team to handle non-clinical tasks.

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