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Customer Service Representative WFH - Remote

Posted 2 days ago
Customer Service
Full Time
Worldwide
40,000.00 PHP/month

Overview

The Customer Service Representative will handle inbound calls from patients, providing assistance with appointments, medication refills, and lab results while working from home.

In Short

  • Answer inbound calls from patients regarding appointments and inquiries.
  • Deliver professional assistance with compassion.
  • Handle an average of 80 calls per shift.
  • Work from home with a stable setup.
  • Promotion to permanent employee available.
  • Pay rate of 40,000.00 PHP per month.
  • Full training provided for new hires.
  • Amenable to night shift hours.
  • Customer service experience is required.
  • Strong English communication skills are essential.

Requirements

  • Fully equipped WFH setup: stable internet, computer, and noise-cancelling headset.
  • Strong English communication skills (verbal & written).
  • Amenable to night shift (12:00 AM – 9:00 AM local Philippine time, Sunday to Thursday).
  • Customer service / call center experience required.
  • No medical background needed — full training provided.

Benefits

  • Promotion to permanent employee.
  • Work from home.
  • Pay: 40,000.00 PHP per month.

T.W.C

TotalCare Walk-In Clinic

TotalCare Walk-In Clinic is a well-established medical group located in Southern California, comprising 25 healthcare providers across 8 locations. The clinic offers a collaborative and team-oriented environment, welcoming physicians of all experience levels. TotalCare prioritizes a balanced work-life schedule, allowing for a hybrid work model that includes both in-person and remote work. The clinic emphasizes patient-centered care with a manageable patient load and provides comprehensive benefits, including competitive salaries, flexible scheduling, and a supportive administrative team to handle non-clinical tasks.

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