Senior Director of Product, Payments Acceptance - Remote

Overview

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Toast is scaling fast and Payments is right at the center of that growth. We process over $200B annually on behalf of our customers. As we move into the next phase, the complexity of our payments platform, customer segments, and product surface area is increasing materially. We are looking for a leader who can lead the Payments Acceptance product organization.

As Senior Director of Product, Payments Acceptance, you will be responsible for defining the strategy, platform architecture direction, and execution roadmap for Toast's payments acceptance stack. You will lead a high-performing product organization and partner deeply with engineering to deliver a fast, reliable, compliant, and cost-efficient platform powering Toast's core business.

This role is about platform thinking, strong people leadership, and strategic judgment in a high-stakes domain. You'll own the payments acceptance surface — from card-present to card-not-present, orchestration, optimization, and alternate payment experiences including agentic commerce. This is a rare opportunity to shape the future of payments at industry-leading scale.

In Short

• Own the long-term vision for Toast's payment acceptance capabilities.
• Lead the multi-year roadmap for Toast's core payments platform.
• Translate strategy into clear priorities and measurable outcomes.
• Drive Toast's point of view on autonomous agent payments.
• Champion cross-functional delivery across various departments.
• Hire, coach, and develop a world-class team of Product Managers.

Requirements

• 15+ years of progressive Product Management experience in payments.
• Extensive experience in card-present and card-not-present acceptance.
• Proven ability to define and execute platform strategy.
• Demonstrated success building high-performing product teams.
• Strong understanding of U.S. payments regulations.
• Exceptional cross-functional influence and stakeholder management.

Benefits

• Competitive compensation and benefits programs.
• Flexible work arrangements to meet changing needs.
• Opportunities for continuous learning and development.