Menu Onboarding Consultant - Remote

Overview

The Menu Onboarding Consultant works closely with the POS Onboarding Consultants and is dedicated to building, reviewing, and configuring customer menus to ensure our customers are ready for go live and ongoing success.

In Short

• Leverage your Toast product knowledge and project management skills to partner with restaurant owners during the Onboarding phase prior to Go-Live.
• Create best practices for managing daily restaurant operations by enabling restaurant owners and staff to utilize Toast.
• Responsible for consulting with clients to determine configuration needs prior to go-live.
• Observe Toast best practices and document any deviations identified during the design phase.
• Leverage the Toast product configured to their business and workflow.
• Manage several onboarding engagements simultaneously.

Requirements

• Bilingual/Fluent in Spanish & English required, both written and verbal.
• 3+ years of experience in a role responsible for customer satisfaction and business operations.
• Success operating independently and navigating competing priorities.
• Proven track record of success in meeting and exceeding goals.
• Excellent communication, organizational, and influencing skills.

Benefits

• Competitive compensation and benefits programs.
• Flexibility to meet changing needs.
• Opportunities for professional growth.
• Inclusive and diverse work environment.