Director, Marketing AI Transformation - Remote

Overview

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

In Short

• Drive AI adoption and workflow redesign across the marketing organization.
• Lead change management and enablement programs for AI integration.
• Develop and execute a comprehensive AI transformation strategy.
• Build programs that ensure sustained AI adoption and behavior change.
• Design governance frameworks for AI-generated content.
• Partner with marketing leaders to redesign workflows using AI.
• Operationalize the AI Champions Network for peer knowledge sharing.
• Measure and report on AI transformation progress.
• Collaborate cross-functionally with engineering and sales teams.
• Foster a culture of creativity and efficiency through AI.

Requirements

• 8+ years in marketing operations or transformation with change management experience.
• Experience embedding technology into marketing workflows.
• Deep understanding of marketing team dynamics and operations.
• Proven track record of driving measurable behavior change.
• Experience in designing governance frameworks.
• Strong communication and presentation skills.
• Ability to navigate ambiguity in a transformative role.

Benefits

• Competitive compensation and benefits programs.
• Flexibility to meet changing needs.
• Opportunities for professional growth and development.
• Inclusive and diverse workplace culture.
• Access to AI tools for personal and professional development.