Remote Otter LogoRemoteOtter

Senior Engineering Manager - Remote

Posted 10 weeks ago
Software Development
Full Time
Worldwide
7.100 EUR - 7.800 EUR/month

Overview

The Senior Engineering Manager at Tidio will lead cross-functional teams to enhance the customer service platform, focusing on scaling the product and developing engineering talent.

In Short

  • Lead and manage engineering teams to deliver product value.
  • Focus on team development and career growth.
  • Collaborate with Product Managers on product roadmap.
  • Drive strategic initiatives and improve team efficiency.
  • Ensure quality and performance standards are met.
  • Promote a collaborative and innovative engineering culture.
  • Participate in the hiring process to build a strong team.
  • Facilitate performance reviews and feedback sessions.
  • Work in an Agile environment to deliver impactful results.
  • Communicate effectively with various stakeholders.

Requirements

  • Minimum 5 years in engineering management roles.
  • Strong engineering background with leadership skills.
  • Experience in coaching and mentoring engineers.
  • Ability to foster a collaborative team culture.
  • Outstanding communication skills.
  • Experience in cross-functional team collaboration.
  • Knowledge of DevOps culture and practices.
  • Understanding of product development metrics.
  • Fluent in English.
  • Proven decision-making and problem-solving skills.

Benefits

  • Remote work model with flexible hours.
  • 26 days of guaranteed leave per year.
  • Company-supported development courses and conferences.
  • Individual work tools tailored to your needs.
  • Sport and wellness benefits.
  • Private medical care.
  • Mental well-being program.
  • Access to e-book/audiobook services.
  • Regular social events.
  • Budget for English language classes.
Tidio logo

Tidio

Tidio is a leading customer service platform that integrates AI with human interaction, enabling businesses to scale efficiently while maintaining trust and a personal touch. With a mission to empower entrepreneurs, Tidio focuses on enhancing customer service effectiveness. The company is recognized as one of the top AI customer service solutions globally and has received accolades in G2’s Best Software Awards 2024. Tidio's innovative approach includes a highly rated AI agent and a significant user base, with its widget reaching 350 million unique users monthly. The company fosters a collaborative and growth-oriented culture, offering remote work opportunities and a range of employee benefits, while emphasizing diversity and equal treatment in its hiring practices.

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