Senior Operations Analyst - Marketing Operations - Remote

Overview

As a Senior Operations Analyst within Marketing Operations, you will play a pivotal role in ensuring the efficient day-to-day running of our marketing function, collaborating with various teams to optimize processes and drive effective member communications.

In Short

• Ensure smooth operation of global marketing within Tide.
• Collaborate with Product, CRM, and Member Support teams.
• Own operational performance and provide actionable insights.
• Support execution of promotional campaigns.
• Strive for operational excellence and continuous improvement.
• Oversee resolution of incidents within the marketing function.
• Apply Member First principles to troubleshoot issues.

Requirements

• 3+ years’ experience in the technology industry.
• Logical thinker with a data-driven approach.
• Proficient in project management.
• Experience with business analytics tools like Excel, Looker, Tableau, or Power BI.
• Effective communication skills with stakeholders.
• Ability to thrive in a rapidly changing environment.

Benefits

• 25 days paid annual leave.
• 3 paid days off for volunteering or L&D activities.
• Extended maternity and paternity leave.
• Personal L&D budget of 1000 BGN per year.
• Additional health & dental insurance.
• Mental wellbeing platform.
• Fully covered Multisports card.
• Food vouchers and snacks in the office.
• WFH equipment allowance.
• Flexible working from home.
• Sabbatical Leave.