Senior Product Manager - Remote

Overview

As a Senior Product Manager at Universe, you will leverage your passion for technology and live entertainment to build a world-class Event Ticketing platform, collaborating closely with various teams to meet customer needs.

In Short

• Define and evolve product vision and roadmap.
• Identify and prioritize customer needs using research and AI analysis.
• Lead cross-functional alignment across teams.
• Communicate product strategy and performance to stakeholders.
• Drive end-to-end product development and improvements.
• Measure and report on product metrics.
• Mentor product managers and team members.
• Innovate product work processes with new tools.
• Collaborate effectively with cross-functional teams.
• Maintain a focus on quality and customer satisfaction.

Requirements

• Proven experience in product management.
• Experience with AI in product workflows.
• Interest in people management and mentoring.
• Experience in ticketing or events industry is a plus.
• Strong knowledge of JIRA and GitHub.
• Excellent problem-solving and decision-making skills.
• Ability to empathize with customers.
• Experience in a start-up or marketplace environment.

Benefits

• Generous vacation and healthcare benefits.
• Retirement benefits and student loan repayment.
• Paid caregiver leave for new parents.
• Access to free live events through employee ticketing.
• Inclusive work environment promoting diversity.