Remote Customer Service Representative

Overview

This position involves providing course consultations to potential customers and offering excellent customer service to our existing clientele.

In Short

• Remote position based in Malaysia.
• Full-time role requiring 40 hours per week.
• Fluency in English is a must.
• Responsibilities include enrolling clients in trial courses and managing student transfers.
• Assist teaching staff with tasks like gathering feedback and coordinating schedules.
• No prior work experience required.
• Strong communication and problem-solving skills needed.
• Salary range of 3000 to 4500 MYR, including base salary and commission.
• Work hours reference: 12:00AM-03:00AM & 07:00AM-12:00PM Beijing Time.
• Join a leading education and technology enterprise.

Requirements

• Fluent in English (both spoken and written).
• Quick to learn and master basic knowledge required for work.
• Some experience in graphic software is beneficial.
• Strong sense of responsibility and meticulous work ethic.
• Good communication and problem-solving skills.
• No work experience required.

Benefits

• Opportunity to work in a globally recognized educational institution.
• Flexible work from home arrangement.
• Engagement in educational events and charity activities.