Customer Service Representative - Remote

Overview

We are looking for motivated and service-oriented individuals to join our remote team, assisting union members with benefits information and enrollment.

In Short

• Handle inbound and outbound calls with prospective clients
• Set virtual appointments and conduct benefits presentations
• Educate clients on available programs and coverage options
• Complete applications and documentation with accuracy
• Maintain high-quality service standards and client records
• Participate in leadership training and development opportunities

Requirements

• Excellent verbal communication and interpersonal skills
• Positive, energetic attitude and professional demeanor
• Strong customer service or sales background (preferred, not required)
• Basic computer proficiency and ability to work in a digital environment
• Team player who works well with all levels of the organization
• Legally authorized to work in the U.S. or Canada

Benefits

• Full benefits package after initial period
• 100% remote work – no commuting required
• Flexible work schedule to fit your lifestyle
• Weekly pay plus performance-based monthly bonuses
• Annual incentive trips to destinations like Cancun, the Bahamas, Las Vegas, and more for top performers
• Career development and fast-track promotion opportunities